Wednesday, March 19, 2014

Letter to the DAA Board: a suggestion for member centred communication

Date: 04 Feb 2013
To: Dietitian interest group lists, DAA CEO, and the DAA president
By: email 
Subject: A suggestion for member-centred communication





To the DAA Board

Re: Member-centred communication: suggestions for consideration by the Board

Members of DAA are concerned about the future of the association and the profession of dietetics. It is my understanding, and my personal experience, of years of 'issues' being presented to DAA following the 'correct channels', has not in fact achieved its objective. 

In bringing the discussion to the interest groups (IG), members are attempting to engage each other to table these issues, and discuss options.  And in fact, what this has done is demonstrated to members that there are very important issues we should discuss with each other and then take a 'summary' to the Board.  

The problem is there is currently no forum for members to raise concerns freely, and have these open to comment across the membership.

As a profession we subscribe to patient-centred care as the cornerstone to effective treatment.  One of the philosophies of patient-centred care is to recognise the imbalance of power between the health professional and the patient: to encourage the professional to have empathy for and listen to the patient.  Here I propose we transfer that concept to the relationship between the DAA Board and the DAA Members.  

Therefore, I present here two 'first steps' for the DAA Board to consider in moving toward member-centred communication to identify issues, explore options, and for members to make recommendations to the Board.  

a) Setting up an open discussion group named 'the future' or 'critical dietetics' or 'professional insight' for members to have a forum for discussions on any topic at any time - this is where 'issues for the Board' may be raised, discussed by all members, and then presented to the board as a 'brief'

b) Dedicate part of the members section to a 'call for submissions' where all green papers are posted, and every response is also posted, and the final report posted - similar to that of the set-up for the National Food Plan  http://www.daff.gov.au/nationalfoodplan/national-food-plan  (notices of submissions being 'up for comment' could go via the suggested IG - as well as the usual lines of communication).

I am available to 'work-up' these options suggested here when required.  

Claire, I was unable to find on the DAA Website how to contact directors (there email addresses are not with their profiles), and I was also unable to find the DAA Policy/Instruction on 'how to table issues with the Board'.  In the past I have sent 'issues for the Board to consider' directly to you, but I am unaware of what happens once issues are 'posted'.  Please advise.

For my colleagues: I give permission for anyone to use all or part of this 'Letter for the DAA Board' in their own letter or submission as you wish, and/or to propose a 'letter of support' on the options I have suggested.

Kind regards

Melanie Voevodin

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