Wednesday, March 19, 2014

Letter to the DAA Board: a suggestion for member centred communication

Date: 04 Feb 2013
To: Dietitian interest group lists, DAA CEO, and the DAA president
By: email 
Subject: A suggestion for member-centred communication





To the DAA Board

Re: Member-centred communication: suggestions for consideration by the Board

Members of DAA are concerned about the future of the association and the profession of dietetics. It is my understanding, and my personal experience, of years of 'issues' being presented to DAA following the 'correct channels', has not in fact achieved its objective. 

In bringing the discussion to the interest groups (IG), members are attempting to engage each other to table these issues, and discuss options.  And in fact, what this has done is demonstrated to members that there are very important issues we should discuss with each other and then take a 'summary' to the Board.  

The problem is there is currently no forum for members to raise concerns freely, and have these open to comment across the membership.

As a profession we subscribe to patient-centred care as the cornerstone to effective treatment.  One of the philosophies of patient-centred care is to recognise the imbalance of power between the health professional and the patient: to encourage the professional to have empathy for and listen to the patient.  Here I propose we transfer that concept to the relationship between the DAA Board and the DAA Members.  

Therefore, I present here two 'first steps' for the DAA Board to consider in moving toward member-centred communication to identify issues, explore options, and for members to make recommendations to the Board.  

a) Setting up an open discussion group named 'the future' or 'critical dietetics' or 'professional insight' for members to have a forum for discussions on any topic at any time - this is where 'issues for the Board' may be raised, discussed by all members, and then presented to the board as a 'brief'

b) Dedicate part of the members section to a 'call for submissions' where all green papers are posted, and every response is also posted, and the final report posted - similar to that of the set-up for the National Food Plan  http://www.daff.gov.au/nationalfoodplan/national-food-plan  (notices of submissions being 'up for comment' could go via the suggested IG - as well as the usual lines of communication).

I am available to 'work-up' these options suggested here when required.  

Claire, I was unable to find on the DAA Website how to contact directors (there email addresses are not with their profiles), and I was also unable to find the DAA Policy/Instruction on 'how to table issues with the Board'.  In the past I have sent 'issues for the Board to consider' directly to you, but I am unaware of what happens once issues are 'posted'.  Please advise.

For my colleagues: I give permission for anyone to use all or part of this 'Letter for the DAA Board' in their own letter or submission as you wish, and/or to propose a 'letter of support' on the options I have suggested.

Kind regards

Melanie Voevodin

Wednesday, March 12, 2014

What is Professional Integrity?

If I had to sit an exam with a two-point short-answer question “what is professional integrity?” I would probably write:

“Professional integrity is professional ethics in action”

Here is my explanation. 

“Integrity” is a person’s public front: the decisions, actions and behaviours of an individual that others can see.  The chosen behaviour and action allows those around them to make an informed decision about how much they might “trust” that person.  What shapes, or drives, the person’s behaviour is the ethical principles to which they subscribe.

Now, a “profession” is a socially recognised label, for example, lawyer, doctor, dentist, teacher, dietitian.  This means any “profession”, any one of these socially recognised labels, comes with it an assumed level of “integrity”.

“The socially recognised label for a “profession” comes with an already attached public trust in professional integrity.”

This assumed “professional integrity” is the privilege of choosing to be a professional as a purposely-selected vocation to serve the public and act in the interests of the individual in front of you.  A “professional” therefore has a higher expectation of self, and, in a way, the “expectation of self” is to recognise the public’s assumed trust associated with the label. People who choose a “profession”, and maybe this is particularly true of health professionals, are driven by a desire to help others, believe in social equity, and recognise the trust they are afforded by the public. 

So, “professional integrity” is still about others’ perception of you, and how much they “trust” what your intentions are, what drives you to give the instruction and information you do.  Therefore, an individual practitioner relies on [perception of] “trust” to be effective in their chosen profession.  Once that “trust” is lost, it follows the service is no longer effective. 

“Professional integrity” is central to the credibility of a profession, and the effectiveness of the service provided by an individual practitioner.”


Any professional association, such as the Academy of Nutrition & Dietetics (AND), or, our Australian equivalent, the Dietitians Association of Australia (DAA), act for and on behalf of the profession.  A professional association is the “public voice of the profession”, reflecting the collective professional integrity of the individual practitioners.  What the association does and says, and the way in which they conduct their business reflects what [the majority of] the profession wants and stands for. 

“The association’s “professional integrity” IS the profession’s integrity, and, at the level of service delivery, IS the individual practitioner’s integrity.”

Here it is: if the individual practitioner has chosen a particular vocation knowing they enter the profession with the expected higher level of self-professional integrity, it seems reasonable the public assumption, and the professional’s assumption, extends to the professional association.  What the American group, Dietitians for Professional Integrity (DFPI) is asking of the AND is to protect the dietetic profession’s integrity by recognising the conflict of interest that exists with the AND’s financial ties with the food industry. 

Having corporate funding is not against the law, and the AND, like the DAA, rationalise their corporate relations by referencing their “corporate sponsorship policy”. DFPI, as members and non-members of their association, have worked many years trying to support their association to change from the inside.  Now they take this request public to encourage their association to remember the principle of “integrity” on which the profession is based.  The reason for taking the issue public is twofold 1) to be clear to the public the AND’s reliance on corporate funding is not what dietitians want or support and 2) to use public pressure to hold the AND to account – there is no other avenue available to hold the association to account for a slip in professional ethics. 

It is reasonable to suggest it hypocritical the association who can hold an individual to account for a slip in their professional ethics cannot themselves be as easily held to account for their own slip in professional ethics.  In playground speak: they get to tell us what to do, but they really can do whatever they want.  There is an imbalance of power here too: the association has the power to hold an individual to account but there is no real accountability for the association – accountability of the association relies on the association having a “higher expectation of self” which includes acknowledging this higher position of power.     

Even if we put “professional integrity” as a reason to limit corporate involvement in the association to the side for a moment, there is a more obvious reason for a professional association to NOT have corporate sponsorship.  This reason is evidence.  There is more than enough evidence for a professional association, especially one who is an advocate for health, to recognise the damage these ties have to professional integrity.  It is not against the law to have corporate funds, but it is certainly within “professional ethics”.  Again, is it hypocritical an association who promotes their profession as “evidence-based” is not in fact operating to the evidence?

What I am saying here is “professional integrity” is more than just “following the law”, it is more than just following policy and procedure.  Professional integrity is making an active commitment to the “profession” and the profession’s ethics to put the patient first. If an individual has a high expectation of self, then the association who represents them should have an even higher expectation of its collective self. 

There is simply a fundamental philosophical difference between [health] professions, and any company/corporation: a company has financial gain as the driver for behaviour; a profession has the patient and the patient’s interest as the driver for behaviour. Commercial interest and professional interest cannot exist together because of the difference in the dominant driver of behaviour.  Even with the best of intentions, once money is the driver, it is difficult to be absolute in defence the acquisition of funds from commercial enterprise does not affect the “patient first” expectation of professions.  

Professions have been around long enough to recognise “what is ethical” is, to some extent, subjective.  This is why “professions” have “standards of professional practice”, supported by professional registration and accreditation programs.  And an individual practitioner can be held to account to these professional standards by “the law”.

Here is the bit I would say to students is “examinable”.  For the non-students – this is the “list of professional ethics principles” I would want to see in action to make the decision an individual (and their association) has unquestionable professional integrity…..

Professional integrity is professional ethics in action.  Professional ethics is a set of principles outlined by professional practice guidelines, accreditation and credentialing programs, and then the law is the recognised scaffolding to hold practitioners to account [if they move outside these expectations]. 

Professional ethics means a practitioner:
The links here are specific to Australian dietitians

1.     Recognises the public trust in their title and credential and reward this public trust by expecting a higher level of self in professional conduct
2.     Follow their profession-specific standards of professional practice including ethical conduct and the requirements for continued learning and development
3.     Know the law and by-laws of the association, and recognise this legislative arm is there to protect the public
4.     Conduct business within the law, but to subscribe to the higher elements of good governance (transparent, fair and just, accountable, democratic, participatory and responsive)
5.     Respect the complexity of conflicts of interest and recognise the role of adequate disclosure of interest

Extending this to professional associations to demonstrate their professional integrity by complying with 1 to 5 plus three more:
 The links here are specific to Australia

6.     To operate within the law, meaning the associations own laws are in line with the greater law
7.     When implementing the association process and procedure, particular attention is given to conflict of interest, as well as procedural fairness and natural justice
8.     The terms of good governance are adhered to, and in a collegial and solution-focussed approach to problem-solving

Ok, I made that last one (#8) up – but for those of you who have followed my posts on “dietitian-only discussion groups” would know #8 trumps all others, and means the association is operating to the law and has a [publicly] demonstrated high level of professional ethics that extends to all arms and operations of the association. 

PS #7 is a close 2nd in the “weighting of importance” in the integrity of an association.

@MDPStudy

Want more on professional ethics and professional integrity? 

S Tyreman.  Integrity: is it still relevant to modern healthcare?  Nursing Philosophy 2011; 12:107-118

What is ethics? 
Definitions by second-year Monash Medical students.

The Global Mail, October 2013
The Royal Australasian College of Physicians produces an internationally respected set of ethics guidelines for health professionals. But the college executive has taken a new edition down from its website and quietly disbanded the committee who authored it. Why? In the meantime, The Global Mail has posted a copy of the draft guidelines here.

Australian Prescriber 2013 36: Supplement 2

This supplement is likely to be of interest to anyone involved in the development of clinical guidelines and clinical research, including:
- Health professionals, trainees and students who use guidelines as a basis for their decision making
Policy makers and others working to improve the quality of health care
People involved in university, college and hospital education


Excerpt: Around the world it is commonly assumed that clinical practice guidelines, systematic reviews and the scientific literature are dependable and credible sources of information about the efficacy and effectiveness of therapeutic products. Health practitioners and consumers expect that these are reliable sources of up-to-date information about treatment options, and policy makers rely on them to guide important healthcare decisions.




Other blogs by me
[Series] Posts in response (prn)
Pete Evans
Dietitians


[Series] Trust in professional integrity (March 2014)
March is [unofficially] professional integrity month 
The story of dietitians for professional integrity
What is professional integrity?

[Series] Are dietitians effective? (July 2013)

Heads up GPs, we can save $billions together

[Other stuff]

Monday, March 3, 2014

The story of Dietitians for Professional Integrity


In 2012/13, a group popped up on Facebook and Twitter called Dietitians for professional integrity (DFPI).  This is an American group of dietitians, who have opened themselves up internationally to document and discuss the real conflict of interest that exist between food corporations and nutrition/health advocacy organisations.   At its core, DFPI is concerned about the credibility and sustainability of the profession of dietetics.  

The formation of DFPI came on the back of the report “And now a word from our sponsors: are Americas nutrition professionals in the pocket of Big Food?”  The report, released early in 2013, was specific to the relationship between food industry and the American dietitians’ professional association – the Academy of Nutrition and Dietetics (AND).  At the time of the public report, the AND was called the American Dietetics Association (ADA). 

When I first heard about DFPI, it seemed a bit ridiculous there would need to be a separate group with its principle platform being “professional integrity”.  I mean, who wouldn’t be for professional integrity?  Did this mean those who didn’t support the group had less integrity? 

As I have looked further into what professional integrity means and what it looks like, there is good reason for the concerns tabled by DFPI; there is certainly more than enough compelling evidence to support their call to action. 

The premise for DFPIs call to action is the ANDs protracted dependence on corporate money; despite strong evidence the influence corporate money has on the ability to achieve “health for all”. 
  
My conclusion of what DFPI stand for is this:

“Accepting corporate money means the AND is no longer in the business of health, they are in the business of making money.”

I do not think DFPI believe members of, and those who work within the AND have no integrity (see DFPI’s FAQ).  The use of the term “professional integrity” by DFPI is to encourage the AND to re-think its collective “professional integrity” in the context of the evidence on the influence of corporate monies on [any] organisation/s.

DFPI know professional integrity is worth fighting for.  If dietitians want to be taken seriously in the world, subscribing and truly acting to professional integrity is expected.  Not just expected but, rightly, assumed of a profession and the professional organisation that represents them.  As is current, the AND profess to a) represent every dietitian across America, and b) be the trusted “go to” independent advocacy organisation operating in a civil society, these requests by DFPI are not only reasonable, but a minimum standard.  If a) and b) is no longer what the AND is about, then this should be stated and the structure and function changed accordingly. We must not ignore the real-life evidence documented from the experience of our medical colleagues.[1] [2] [3]

Meanwhile, in Australia, the formation of DFPI was exciting, real, and tangible.  Brave too.  Finally there was a simple and open dialogue that was inclusive and fast moving.  Thanks social media!  DFPI even caught the eye of the Australian My Health Career job search group ran a feature on DFPI opening with:

While My Health Career usually focuses on stories about health professions in Australia, we couldn’t help but raise awareness about a controversial issue that is causing a bit of a stir in the US at the moment. From what we hear, things similar to this happen to a much lesser extent in Australia.  04-05-2013

I note the soft comparison with Australia; the suggestion DFPI may not be needed here.  Sure, there are differences between Australian dietitians and their own professional association.  However, it is in fact because of these differences there is a strong case for an Australian arm of DFPI…..but that, my friends, is another story.

See also:
www.eatdrinkpolitics.com        Marion Nestle (US)
www.civileats.com                    Community group on sustainable agriculture and food systems (US)
www.weightymatters.ca           Yoni Freedhoff (US)
www.unscn.org                          United Nations System Standing Committee on Nutrition
   
@MDPStudy



[1] ED Pellegrino and AS Relman.  Professional Medical Associations: Ethical and Practical Guidelines.  JAMA  1999; 282(10):984-986
[2] The Royal Australian College of Physicians (RACP).  Guidelines for ethical relationships between physicians and industry 3rd edition 2006 available online at www.racp.edu.au accessed 01-02-14 [4th Ed 2013 is in final consultation phase due for release 2014]

Second-year medical students define "ethics"

This post is an adjunct to the Trust in Professional Integrity series.  It supports particularly the 2nd of the four posts where I *ahem* define professional integrity.  I do have these "definitions of ethics" publicly available in the "library" of my PhD website.  I post them there for the students to access, to see the final product of their class discussions. 

I share with you these definition of "ethics" by second year Monash medical students (2013).  These definitions come from students who have had four two-hour facilitated tutorials (me as the facilitator) on "ethics".  In the final of the four sessions, I ask the students to write down their definition of "ethics".  I do this at the beginning of the four sessions too, but this early set of definitions is used to facilitate discussion over the four sessions.  

Because of the way we assess students, by exam mostly, the recall of learned knowledge, I felt obliged to have students practice "writing".  They have only two or three minutes in class to summarise hours of discussion into no more than two sentences (given a short answer question on "ethics" is worth two marks).  Like me, I think any reader will be impressed with what the students have come up with here.   Do I have a favourite definition?  You tell me your favourite, then i'll tell you mine ;)

@MDPStudy


What is ethics?

Ethics is a concept that involves considering the most humanitarian or caring method of acting.  In medicine, it involves ensuring that decisions are influenced by what is best for the patient.

Ethics is about an awareness that your perspective of a situation is coloured by your experiences, attitudes and beliefs.  Thus, it emphasises the importance in analysing your decisions and empathising with the ideas of others in the same situation even if they differ.

Ethics is the decisions made on a daily basis and the values, beliefs and morals that drove these decisions.  It relates to empathising with others and should drive these choices also.

Ethics is the framework around which all of our decisions, both everyday decisions and medical ones are based.  It relies on each of our morals, values and principles to form calculated decisions about what we believe to be right.

Ethics is an understanding of the different perspectives and situations that people live and work in, and the application of this to our decisions and world views.

Ethics is about understanding that different people have various interpretations of the same thing and putting that into practice.  It is about appreciating and respecting people’s preferences and choices about their lifestyle and health.

Ethics is having empathy for others while putting yourself in others shoes.

Ethics are the moral principles that govern everyday life.  They comprise the personal principles that an individual lives by and makes their decisions by.  Ethics are influenced by the environment a person lives in as well as the people they meet and other ethical frameworks they encounter.

Conducting yourself in a manner that benefits the patient, does not harm the patient and in the best interests of the patient.
  • Autonomy
  • Beneficence
  • Justice
  • No harm

Ethics is the consideration of the many interconnecting values that underlie every human thought, action and decision.  These values stem from basic moral principles that, although subjective, are shared by most individuals.

In relation to medicine it is how much information must be disclosed by the medical practitioner in order to be completely transparent with the patients so they can make an informed, autonomous decision.

Ethics is the process of applying empathy in decision making processes.

Ethics is a concept describing how we go about making decisions by taking into account the circumstances of other individuals and following our own set of moral codes.

An individuals morals and values as influenced by their environment, culture, religion etc.  Ethics refers to an individuals integrity and moral compass.

To perform humanely even if it is not bounded by law.  Justice, fair, transparent.  To find a collegial solution (not simply a decision).  Outcome for greater good.  Recognise our values/bias on interpretation and judgement. 

Ethics in a set of moral principles that guide us in relation to decisions that are…..
Being aware of ones own values and bias and others and making objective judgements about it is in our behaviour and decisions.  Core values – autonomy, beneficence, non-maleficence, justice.

Framework of morals that guides behaviour and decisions.

A set of morals, principles, beliefs, and ideas which aid in guiding out actions be it good or bad.

Ethics is the culmination of ones rules and moral ideals.

Set of guidelines to guide society towards certain moral values.

A personal interpretation on and application of legal and moral issues based on personal knowledge, experience and culture.

Ethics is about fulfilling responsibilities in a personal sense as a member of society and in a professional sense as the provider of a service.

Ethics is being aware of ones self-bias.  It is about following a moral compass to guide you to the more appropriate course of action in a given circumstance.

Ethics is a tool used to guide our choices and decision-making.  Whereas law distinguishes between legal and illegal actions, ethics provides models which allow us to critique our thinking and better understand accepted codes of conduct within society.

Ethics is the moral compass an individual bases his/her choices on.  This moral compass has been shaped by an individuals distinct/unique experiences, culture, up-brining and beliefs.


@MDPStudy
Other blogs by me
[Series] Posts in response (prn)
Pete Evans
Dietitians


[Series] Trust in professional integrity (March 2014)
March is [unofficially] professional integrity month 
The story of dietitians for professional integrity
What is professional integrity?

[Series] Are dietitians effective? (July 2013)

Heads up GPs, we can save $billions together

[Other stuff]